Help for the Shopsystem:

Welcome to our Murrelektronik merchandising shop

In order to help you find your way around this online store, you will find below a little help and answers to the most important questions.

If you have any further questions, please do not hesitate to contact us.

Contact person:
Full Service-Team
murrelektronik@kolibri.net

 

Login:

Please log in with your email address and password.

Your personal data:

By clicking on "My account" (see button below) you achieve to your personal data.

You can see your past orders by clicking "See your previous orders".

 

Filter function:

Click on the "Filter" button to open the price slider on the left-hand side of the screen.

You can narrow down the stock in units and filter the price.

Article details:

By clicking on the article picture, you have the option of placing the item directly in the shopping cart (buy) and calling up the item details (view):

If you click on "view", you will be shown a detailed article description. You will also find all variants (sizes, colors, etc.), as well as the packaging units (PU) and the prices.

Order items to the shopping cart:

Enter the desired order quantity in the entry field and then click on the shopping cart icon. Please note that the quantity must be specified in pieces. If you enter an incorrect amount, you will receive an error message. Alternatively, you can also increase the quantities using the plus sign or reduce them using the minus sign. 

The prices are quoted per piece and are exclusive of VAT.

 

 

Place an order:

Click on the shopping cart symbol at the top right to go to the shopping cart.

All items that you have placed in the shopping cart are visible in the shopping cart. You can remove the products from the shopping cart by clicking the "delete" button.

 

You can also select the country of delivery and the amount of the freight costs incurred will also be displayed.

If you want to buy the products in the shopping cart, click the "Next step" button.

The master data from your profile is already stored. Mandatory fields are marked in colour and with a '*'. If you would like to send your order to a different shipping address, please select the address or create a new, different delivery address. After entering your data, please check your details again.

On the next page, select the shipping method as well as the payment method. You have the possibility to enter a comment and must, before proceeding, check the box with which you accept the terms and conditions.

You will then receive an overview of your order. There you can check your entries.


Send order / order confirmation via email:

By clicking on the button "PURCHASE" you complete the ordering process. You will then immediately receive an order confirmation via e-mail from us.

 

Minimum order value:

Minimum order value = 50,00 Euro value of goods plus VAT.

 

Delivery time:

Germany:

Delivery usually takes place within one week of receipt of the order (if the desired item(s) are on stock).

EU/International:

Depending on the country of delivery, shipment takes one to three weeks after receipt of the order. The shipping costs are calculated according to the country of delivery and the weight of the goods.

 

Shipping costs:

Calculation according to the weight of the goods and the country of delivery.